1. A customer has purchased three IBM System Storage DS8300 systems and would like to have their SAN and storage administrator trained. The customer is worried about having much of their staff out of the office at the same time attending courses. Which training alternative provides the necessary training with the least impact?
A. purchase the training CD for the disk subsystem and have the staff do self-paced training
B. have the IBM Service Support Representative perform the training
C. contact IBM Education Services for an onsite training class
D. send one person at a time to an IBM training session
Answer: C

2. A customer SAN environment has undergone significant growth over the past two years. They have also suffered a high turnover rate with administrative personnel. The customer has asked a storage specialist for help in documenting and understanding their changing SAN environment. The ability to make configuration changes to devices would be a plus.
Which tool should the storage specialist suggest?
A. Visio
B. TPC Basic Edition
C. IBM Tivoli NetView
D. Fabric Manager
Answer: B
3. A customer recently installed new SAN with an IBM System Storage DS8300 and several open systems servers to address a need for storage consolidation and still provide good response time. They have asked the Business Partner technical representative for the most complete IBM product that would allow them to do performance reporting of the new SAN environment. What is the best solution?
A. Tivoli Storage Manager
B. Total Productivity Productivity Center for Disk
C. Total Productivity Center Basic Edition
D. Total Storage Productivity Center Standard Edition
Answer: D
4. A customer wants to collect performance data from a newly installed IBM System Storage DS8300 to determine if the system meets expected benchmarks using their application test data. Which tool best gathers the performance data?
A. IBM DS Storage Manager
B. IBM Tivoli Storage Resource Manager
C. IBM TotalStorage Productivity Center for Disk
D. IBM TotalStorage Productivity Center for Data
Answer: C
5. A company has acquired another company and is consolidating data centers. During the consolidation, half of the users of a business-critical application lost access. The users who maintained access experienced slow performance. What is the first action the SAN/storage administrator should take to determine the source of the problem?
A. review SAN configuration, connectivity, and zoning
B. review application parameters for contention or tuning problems
C. use internal disk monitoring tools to determine the problem source
D. check the disk parameters in the OS setup on the systems
Answer: A
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